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 -Printed Products < Boxed Candies < Ordering Information

Ordering Information

Where should I email my artwork and purchase order to

Please email all artwork and purchase orders to: sales@sterlingpromotions.ca

What payment methods do you accept?

We accept Cash, Visa, MasterCard and cheques.

What about over and under runs?

Since most items produced are custom products, so whenever possible we try to produce as close as possible to the exact quantities. This is not always possible and for that reason all orders are subject to a 5% over or under run.

What formats can you accept artwork in?

1. EPS files (.eps)
2. Adobe Illustrator CS5 (.ai) or lower
3. Quark Xpress 7.0 (.qxp) or lower
4. CorelDRAW 12 (.cdr) or lower
5. TIF format (.tif) - minimum 300 dpi
6. 4 colour process jobs must be created in CMYK format

How do I convert fonts to curves or outlines and what does this mean?
Designs, such as logos and advertisements, frequently include text. Most vector-editing programs, such as Corel Draw and Adobe Illustrator, provide a way to convert fonts into editable vectors, called curves or outlines. You must convert fonts to curves on your artwork before sending it to us.

Instructions:

1. Ensure you have the desired font installed on your system.
2. Select the text that you want to convert. Click on the selection tool and select the desired text. Make sure you use the selection tool rather than the text-editing tool to select the text.
3. Convert text to curves or outlines.
- In Corel Draw, select - Arrange>Convert to Curves.
- Adobe Illustrator calls curves outline. Select - Type>Create Outlines.
4. Edit the font. Once the text is converted to curves or outlines, you can manipulate the font as a vector object.

What if I want to make changes to my artwork?

Fax or email the changes required. A new proof will need to be sent. A fee of $25.00 applies to each additional proof required.

What do you mean my artwork is low resolution?
See artwork requirements for full details. We require all images to be 300 d.p.i. Images that are less than 300 d.p.i. will reproduce very “pixillated” and broken up or “fuzzy”. Images taken from websites cannot be used for printing. Although they will look good on your computer monitor (your monitor is only capable of displaying 72 d.p.i.), this is not good enough for printing.