Terms and Conditions

Thank you for choosing Sterling Promotions Inc., which is your number one source

for custom promotional products, tailored to your requirements and specifications

Please help us process your order faster and easier, if you need additional

information, kindly do not hesitate to contact us, we'll be glad to help. Our HST

Number is: 84565 2791

Prices: All prices are in Canadian dollars for Canadian orders only. Orders within

the Continental U.S., are in US.

dollars, all prices are subject to change without written or verbal notice unless

confirmed in writing.

Artwork: For most products If you supply vector artwork, there are no art charges,

if we have to convert or

redraw your artwork we will charge at $25 for every 10 minutes. Your artwork can be

in AI, CDR or EPS format.

Specials: All custom orders are subject to 50% advance payment for all new

accounts, established accounts as per terms.

Samples: Based on availability, there will be $30.00 administration fee plus the cost

of the product, for a blank sample, If courier is required, please provide your

courier's account number, or we'll ship via a courier of your choice and add the

shipping charges to your invoice (some restrictions may apply).

Taxes: All applicable taxes are extra for orders within Canada and will be added w/a.

We do not collect foreign taxes including U.S.A delivery destinations.

For Canadian Orders: Below is a list of GST or HST taxation rates. The following

tax rates will be charged to your order, as for the provinces that are not HST

registered, we only collect GST portion of the tax only.

Goods: Orders made to your specifications are NOT subject to cancellation or

return and will be invoiced accordingly.

Payment: We accept VISA and MasterCard or Cash we do NOT accept e-transfer.

Credit: Net/30 days may be extended to firms who supply satisfactory references for

orders under $5000 for domestic products, imported or offshore items will be subject

to 50% deposit balance before shipping, via certified cheque or money order only,

credit cards will not be accepted for orders exceeding $5000.00.

All new credit applications, require three weeks for processing, first time orders are

C.O.D., 2% interest compounded monthly, our minimum invoice is $35 before taxes.

Freight: All our products are shipped F.O.B. our location. We do charge for the cost

of shipping plus packaging materials as recommended by the courier.

Customs: All duty, and/or brokerage fee(s) are extra for orders shipped out of

Canada (where applicable).

Shipping: Unless otherwise stated in a written quote, shipping and packaging

charges are not included in our pricing and will be added to your invoice and

charged to your credit card (where applicable) once that amount is determined

based on the size, weight, destination and method of delivery you have selected,

shipping to a residential address please add $5.50

Courier: Unless specified otherwise, we will ship via the least expensive courier.

Returns: Any returns excluding custom made items, must be authorized by Sterling

Promotions Inc. and to be in saleable condition for credit and it should be sent

pre-paid with our original invoice and packing list. Re-stocking charge of 20% will

apply to all returned standard merchandise.

Delivery: All stock products, will be shipped within 4-5 days, 1-2 weeks on large

orders. For custom designs order will be shipped upon completion.

Insurance: Cost of insuring your order will be added on as per your request. The

courier's standard insurance will apply to your shipment to the final destination.

Quotes: A written quote for your personalized order will be provided upon request.

Quotes are valid for a period of 15 days unless otherwise specified.

Copyrights and Copyright Agent: All information contained in this site is a

copyright of Sterling Promotions Inc. unless otherwise indicated. Permission to use,

copy, modify, and distribute any information contained in this site without prior

written consent is strictly prohibited. Unauthorized reproduction or distribution of the

information contained in this site, or any portion of it, may result in severe civil and

criminal penalties and will be prosecuted under the law

For more information please refer to: Ordering Information Thank you.

We accept VISA and MasterCard

We are Member of 336406

At Sterling Promotions Inc. we manufacture and or distribute the following products: Plaques, Signs, Trophies,

Awards, Acrylic trophies, Corporate awards. Design, layout. Advertising, Displays, Point of Purchase displays,

including Engraving and Vinyl cut letters, for Hospitals, Governments, Industries just to name a few.