Custom Seasonal Products General
Information - Canada
Claims: Claims must be made within 15 days of receipt
No returns will be accepted without
prior written authorization.
Over / under runs: Plus or minus 5% shall constitute fulfillment
of an order, invoice
will be adjusted accordingly.
Change or cancellation: You will be invoiced for all work completed
up to date of
change or cancellation.
Unprinted items: Use highest quantity price.
Less than minimum: $60.00 / per
colour / per location. Finished proof: $60.00 / each
colour / per location. Change
of copy $60.00 / per colour. Change of ink $50.00 Clr
Second side print: Same as additional colour
Artwork: By quotation
All artwork is to be sent by
e-mail at email@example.com as per our specs.
All other forms of artwork will
result in a minimum $50.00 logo charge.
Repeat Set-up Charge: In order to qualify for the exact repeat
set-up charge, your
order must be received within
two years of your last order. Any change in artwork will
not qualify as repeat and will
be charged with an original set-up charge.
PMS Matches: We will be happy to do a pms match at
no extra charge whenever
possible (pms match are possible
on most product).
Paper Proof: If requested, we will fax/email a one
time only free paper proof.
BEFORE SENDING YOUR ORDER
B) Photocopies, business cards,
letterheads, etc. are inadequate and will incur
C) Check that product number,
quantity, imprint colour and product colour are
D) Check that desired shipping
date and shipping instructions are clearly indicated.
E) Check that for multiple colour
imprints, you have furnished good quality colour